Provided that you concluded the contract of purchase as sole proprietor for purpose that cannot be attributed to your commercial or self-employed profession (consumer according to §13 BGB) you may cancel the contract in writing (i.e. letter, fax, email) within 1 month. The cancellation period starts the day that you have received your order, and not before you have been made aware of this regulation in writing. Ensuring your rights of cancellation you have to inform us within 1 month that you wish to cancel the order. You will find a model cancellation form at the end of this paragraph. You can inform us wither by mail, e-mail or fax to the following address:
MAF Service GmbH
You have to return the goods immediately and within 14 days after your cancellation of this contract. You will be responsible for the cost of returning the goods.
If you cancel this contract, we will refund the cost of the least expensive type of outbound standard delivery, even if express delivery was used.
For the refund we will use the same payment method that you have used for paying for the product. Refunds for cancellations must be made within 14-days of receipt of the goods. If the received good is in a bad condition, you are required to pay compensation as the case may be. Regarding the surrender of items, this does not apply if the impairment of the item can be put down exclusively to its inspection - as it would have been possible in store. Incidentally you can avoid the liability to pay damages or compensation if you consider the item not as your property and avoid any handling that might affect its value.
Sample Cancellation Form
(complete and return this form only if you wish to withdraw from the contract)
To MAF Service GmbH
10965 Berlin, Germany
Fax: +49 30 692066259, email@example.com:
I [*] hereby give notice that I [*] cancel my [*] contract of sale of
the following goods [*],
ordered on [*]
received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),